Built From Insight
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Terms & Conditions

Last Updated: May 18, 2026

Please read these Terms & Conditions carefully before using this website or participating in services offered by Built From Insight.

By accessing this website, contacting Built From Insight, booking services, or participating in coaching services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. Services

Built From Insight provides career coaching and guided career exploration services for youth and young adults.

Services may include:

  • One-on-one coaching sessions
  • Parent consultations
  • Career exploration activities
  • Career and personality assessments
  • Reflection exercises
  • Program materials and resources
  • Personalized Career Roadmap development

Services are educational and coaching-based in nature.

2. Non-Clinical Services

Built From Insight does not provide:

  • Therapy
  • Counselling
  • Psychological services
  • Psychiatric services
  • Crisis intervention
  • Medical advice
  • Legal advice

Participation in services does not create a therapeutic, clinical, or medical relationship.

3. No Guaranteed Outcomes

Built From Insight makes no guarantees regarding:

  • Career decisions
  • Educational outcomes
  • Employment opportunities
  • Acceptance into programs
  • Specific personal outcomes
  • Financial outcomes
  • Future success or achievements

Career development is personal and individual. Outcomes depend on many factors outside the control of Built From Insight.

4. Website Use

This website and its contents are intended for lawful informational and educational purposes only.

Users agree not to:

  • Misuse the website
  • Attempt unauthorized access
  • Copy or distribute materials without permission
  • Use website content for commercial reproduction
  • Interfere with website operation or security

Built From Insight reserves the right to restrict access or discontinue website access at any time.

5. Intellectual Property

All website content and materials, including but not limited to:

  • Program materials
  • Session frameworks
  • Written content
  • Branding
  • Graphics
  • Logos
  • Career Roadmap materials
  • Worksheets
  • Discovery materials
  • Coaching frameworks

remain the intellectual property of Built From Insight unless otherwise stated.

No material may be copied, reproduced, republished, modified, distributed, sold, or shared without prior written permission.

6. Booking and Scheduling

Coaching sessions are scheduled by mutual agreement.

Built From Insight reserves the right to:

  • Modify scheduling availability
  • Reschedule sessions when necessary
  • Decline services where appropriate
  • Pause or discontinue services in situations involving safety, inappropriate conduct, or non-compliance with agreements

7. Payments

Payments for services may be accepted through electronic transfer (e-transfer) or other approved payment methods.

Payment details, timelines, package fees, and related policies may be outlined separately through service agreements, invoices, intake forms, or direct communication.

Failure to complete payment may result in paused scheduling, delayed services, or cancellation of participation.

8. Refunds and Cancellations

Refunds, cancellations, missed sessions, rescheduling policies, and package terms may be outlined separately within service agreements or coaching documentation.

Built From Insight reserves the right to determine refund eligibility on a case-by-case basis unless otherwise specified in writing.

9. Parent and Student Responsibilities

Parents, guardians, and students are responsible for:

  • Providing accurate information
  • Participating respectfully
  • Maintaining appropriate communication
  • Attending scheduled sessions on time
  • Reviewing agreements and policies
  • Completing assessments or materials where applicable

10. Third-Party Assessments and Resources

Built From Insight may use third-party assessments, tools, or external resources as part of coaching services.

Built From Insight is not responsible for the content, accuracy, availability, privacy practices, or policies of third-party providers.

11. Electronic Communication

Users acknowledge that electronic communication, including email and website forms, may not always be fully secure.

By communicating electronically, users accept this risk.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Built From Insight and its owner, Gina Pereira, shall not be liable for any direct, indirect, incidental, consequential, special, emotional, financial, educational, employment-related, or perceived damages arising from:

  • Website use
  • Coaching participation
  • Reliance on website information
  • Assessments or resources
  • Scheduling issues
  • Third-party services
  • Electronic communication
  • Career or educational decisions

Participation in services and use of this website is voluntary and undertaken at the user’s own discretion and risk.

13. Indemnification

Users agree to hold harmless and indemnify Built From Insight and its owner from claims, liabilities, damages, losses, or expenses arising from misuse of the website, violation of agreements, or inappropriate use of services.

14. Governing Law

These Terms & Conditions shall be governed in accordance with the laws of the Province of Ontario and applicable Canadian law.

15. Changes to Terms

Built From Insight reserves the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will be posted on this website.

16. Contact Information

For questions regarding these Terms & Conditions, please contact:

Gina Pereira
Built From Insight
www.builtfrominsight.ca

© 2026 Built From Insight. All Rights Reserved 



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